Ahmeys Pharmacy

Terms and Conditions

BY CONTINUING TO USE THIS WEBSITE YOU ARE CONFIRMING THAT YOU ACCEPT OUR TERMS AND CONDITIONS OF USE SET OUT BELOW. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS, YOU MUST LEAVE THIS WEBSITE.

Returns Policy

We understand that there may, on occasion, be times where you wish to return an order that you have received from us. We aim to make this process as easy as possible for our customers as set out by our Returns Policy.

NON-MEDICINAL PRODUCTS

Any non-medicinal products that you wish to return must be in the original packaging and unopened, in a condition fit for resale. If the product to be returned does not meet these conditions, we will be unable to offer a refund. If these criteria are met, you must inform us of your intended return within 10 days of receiving the order, before you return it to us.

Once the return has been authorised you may send the product back to us within 21 days. Once the product has been received and checked by one of our staff, a refund will be authorised by the same method that the payment was made. This may take up to 7 working days to reach your bank account, please contact us if it has not been received after this deadline.

If the return is the customer’s decision (i.e. not due to faulty, damaged or incorrect goods) unfortunately, they will be liable to pay the return postage on the item.

MEDICINES

Unfortunately, by law we cannot accept the return of any medication as it cannot be reused once it has left our premises. Any medication returned to us must be correctly disposed of within 30 days.

You have the right to cancel your order up to the point when your treatment is dispatched/collected. The pharmacist must destroy any medication within 30 days of it being returned, even un-opened boxes, so we are not able to offer refunds once your treatment has been dispatched/collected.

Should you be unable to collect your missed delivery or arrange for your medication to be redelivered by Royal Mail, the pharmacy can resend your medication to the same, or a different address provided it has been returned to us and this happens within a 30-day window.

Distance Selling Regulations

The Consumer Protection (Distance Selling) Regulations 2000 state that there is no right to cancel under the following circumstances:

Exceptions to the right to cancel

13.-(1) Unless the parties have agreed otherwise, the consumer will not have the right to cancel the contract by giving notice of cancellation pursuant to regulation 10 in respect of contracts-

(c) for the supply of goods clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly;

Therefore, in terms of this exception, you have no right to cancel. However, in terms of our discretion exercised by us with regards to these terms and conditions, you have the right to cancel your order up to the point when your treatment is dispatched./collected The pharmacist must destroy any medication returned, even un-opened boxes, so we are not able to offer refunds once your treatment has been dispatched.

FAULTY, DAMAGED OR INCORRECT GOODS

In the event you receive your order and it contains faulty, damaged or incorrect goods, please contact us using the details below within 10 days of receiving the item. We will then decide on an individual basis on the course of action to take. This will either involve the product being refunded as detailed above or replaced.

Free Delivery Service

Ahmeys Free Delivery service is subject to availability.
For emergency deliveries out of normal hours a charge may be applied.
In order to be eligible for a free delivery service you have to be signed up for free repeat prescription service with one of our branches.
No charge if you live within 5 miles radius of any of our branches. A small fee may be applied if you are outside of the delivery zone.

CONTACT DETAILS

For more information about our Returns Policy or to contact us about a return you wish to make, please Click Here.

Web Site Terms and Conditions of Use

Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Ahmeys Ltd's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Ahmeys Ltd's web site;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Ahmeys Ltd at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

The materials on Ahmeys Ltd's web site are provided "as is". Ahmeys Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Ahmeys Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Ahmeys Ltd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Ahmeys Ltd's Internet site, even if Ahmeys Ltd or a Ahmeys Ltd authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on Ahmeys Ltd's web site could include technical, typographical, or photographic errors. Ahmeys Ltd does not warrant that any of the materials on its web site are accurate, complete, or current. Ahmeys Ltd may make changes to the materials contained on its web site at any time without notice. Ahmeys Ltd does not, however, make any commitment to update the materials.

Links

Ahmeys Ltd has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Ahmeys Ltd of the site. Use of any such linked web site is at the user's own risk.

Site Terms of Use Modifications

Ahmeys Ltd may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to Ahmeys Ltd's web site shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.